WELCOME TO SERENITY
Powering Healthcare Providers with Smarter Billing Solutions.
Why Choose Serenity?
At Serenity DME Solution, we deliver reliable, cost-effective, and HIPAA-compliant medical billing and DME services. With global expertise and a dedicated support team, we help providers reduce denials, improve cash flow, and focus on patient care.
About Us
Serenity DME Solution is a Pakistan-based healthcare back-office partner specializing in durable medical equipment (DME) billing, medical claims management, and revenue cycle support. Backed by our parent company Serenity HME USA, we combine global expertise with local dedication to deliver accurate, efficient, and compliant solutions for healthcare providers
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Our Mission
To deliver accurate, efficient, and compliant medical billing and DME solutions that help providers maximize revenue and focus on patient care.
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Our Goals
To reduce claim denials, speed up reimbursements, and enhance financial outcomes for healthcare providers worldwide.
Clean Claim Ratio
1st Submission Pass Rate
Revenue Increase
Services
Serenity Offers follwoing Services in Pakistan
DME Billing & Claims Management
Complete handling of durable medical equipment billing, from claim submission to reimbursement.
Medical Billing Services
Accurate, compliant billing for healthcare providers, ensuring timely payments and reduced errors.
Payment Posting & Reconciliation
Precise posting of payments, adjustments, and reconciliations to maintain clean and transparent financial records
Denial Management & Appeals
Proactive denial tracking, root-cause analysis, and appeals processing to recover lost revenue.
Prior Authorization Support
Managing prior authorization requests to prevent delays in patient care and claim approvals.
Financial Reporting & Analytics
Tailored financial insights and performance reports to help providers improve revenue cycle efficiency.
Request a Call Back
Have questions? Send us your inquiry and we’ll get back to you shortly
Solutions
Advanced Billing Services to Maximize Your Revenue
Outsource Medical Billing
Outsourcing your billing to Serenity DME Solution saves time, reduces costs, and minimizes errors. Our expert team ensures accurate claims, faster reimbursements, and compliance with healthcare standards. With us handling your billing, you can focus on what matters most — delivering exceptional patient care.
Small Practices
At Serenity DME Solution, we understand the unique challenges small practices face — from limited resources to managing billing alongside patient care. Our tailored solutions help reduce administrative burdens, improve cash flow, and ensure accurate claim processing. By outsourcing to us, small practices can save time, cut costs, and focus on growing their patient relationships while we take care of billing and revenue cycle management.
Denial Management Services
Denied claims can hurt cash flow and delay reimbursements. At Serenity DME Solution, we identify the root causes of denials, correct errors, and resubmit claims promptly. Our proactive approach helps prevent future denials and recover lost revenue. With us, you get faster payments and stronger financial performance.
Physician Billing Services
Accurate billing is essential for every physician’s practice. At Serenity DME Solution, we manage the complete billing cycle — from claim submission to payment posting. Our team ensures compliance, minimizes errors, and speeds up reimbursements. With our support, physicians can focus on patient care while we optimize their revenue.
Hospital Billing Services
Hospital billing is complex, with multiple departments, services, and regulations to manage. At Serenity DME Solution, we streamline the process with accurate coding, timely claim submission, and efficient payment posting. Our experts reduce denials, improve compliance, and enhance revenue cycle efficiency. With us, hospitals can maximize collections while focusing on quality patient care.
Healthcare Providers
Real Feedback from Healthcare Professionals
Frequently Asked Questions
Everything You Need to Know” (informative & confident)
What services does Serenity DME Solution provide?
We specialize in medical billing, DME claims management, payment posting, denial management, prior authorization, financial reporting, and revenue cycle management.
Are your services HIPAA compliant?
Yes — all our processes follow HIPAA compliance standards to ensure the confidentiality and security of patient information.
Do you only provide services for DME companies?
No. While we specialize in Durable Medical Equipment (DME) billing, we also provide medical billing services for various healthcare providers.
How can outsourcing to Serenity benefit my practice?
Outsourcing helps reduce operational costs, minimize claim denials, speed up reimbursements, and improve cash flow, so you can focus on patient care.
Where are your offices located?
Our back-office operations are based in Pakistan, with our main office Serenity HME located in the USA.
How can I get started?
Simply contact us through our inquiry form or email, and our team will guide you through the onboarding process.
Contact
Start your journey with Serenity, contact us today
Location
House no 941, Janjua street supply, Abbottabad
Call Us
+92 9924000 83
Email Us
info@serenitydme.com